Invoices / Payment
Depending on the subscription, additional activation fees may apply. You can find the amount of the activation fees on the page https://www.teleboy.ch/en/in...
Mon, 30 Aug, 2021 at 1:11 PM
Bills for the Teleboy Home Internet and TV service can be paid by e-bill, credit card (VISA or MasterCard)/postcard or QR code payment. Received bil...
Fri, 26 Aug, 2022 at 12:57 PM
Yes, you can upgrade your existing subscription directly in the shop. Don't forget to add the TV subscription to your internet order. The remaining su...
Mon, 18 Nov, 2019 at 12:57 PM
You can log in to Teleboy at any time with your access data and view or download the bills. To do this, open your account settings, select "Manage...
Mon, 5 Sep, 2022 at 11:52 AM
Please make sure that you have correctly entered your credit card details in your personal settings (Cockpit). You can check this as follows: Manage sub...
Mon, 5 Sep, 2022 at 11:45 AM
The e-Bill payment option cannot be applied retroactively to invoices that have already been sent. This is only possible for upcoming invoices. In order...
Tue, 31 Aug, 2021 at 9:17 AM
To pay the invoice including the QR code, scan the QR code with your smartphone. As soon as the payment has been accepted, the entries only need to be c...
Mon, 5 Sep, 2022 at 11:55 AM
We always send the invoices in arrears, i.e. in the middle of the following month. So please don't be surprised if you haven't received an invoice...
Mon, 5 Sep, 2022 at 12:04 PM
Blocking the connection If we have not received the payment of the outstanding invoices within the following 7-10 days after the third reminder, the con...
Mon, 5 Sep, 2022 at 12:06 PM
We will send the first bill in the middle of the following month after the Internet line has been connected. A service month is therefore only sent in the m...
Mon, 5 Sep, 2022 at 12:09 PM