What fees are incurred if I return the borrowed modem defective or not at all?


All routers sent are on loan (see GTC § 4.8) and can be used free of charge for the duration of the contract and must be returned after termination of the contract, or in case of a possible router change. 


If we cannot determine receipt of the hardware or if the device is damaged or heavily soiled, Teleboy will charge the following fee:


FRITZ!Box 4040 -         Price: router can be disposed of free of charge

FRITZ!Box 7360 -         Price: CHF 149.- incl. VAT.

FRITZ!Box 7530 -         Price: CHF 149.- incl. VAT.

FRITZ!Box 7560 -         Price: CHF 149.- incl. VAT.

FRITZ!Box 5490 -         Price: CHF 199.- incl. VAT.

FRITZ!Box 5530 -         Price: CHF 199.- incl. VAT.

FRITZ!Box 7582 -         Price: CHF 199.- incl. VAT.

FRITZ!Box 7583 -         Price: CHF 199.- incl. VAT.

Zyxel AX7501    -         Price: CHF 299.- incl. VAT.

FRITZ!Box 5530 XGS -Price: CHF 219.- inkl. Mwst.

************************************************

FRITZ!Box 6820 LTE - Price: CHF 129.- incl. VAT. 

FRITZ!Box 6850 LTE - Price: CHF 169.- incl. VAT.


In addition, a handling fee of CHF 60.- may apply.

Prices are based on standard market purchase prices.


Please note: In your cancellation confirmation by e-mail, or in case of a successful router change, you will receive important information regarding the return of the device.



Related articles


Where should I return the router


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article