Hinweis

Aufgrund einer Serverüberlasutung ist das TV Login und das Streaming aktuell nicht oder nur beschränkt möglich.

Wir prüfen aktuell die Ursache und suchen nach einer schnellen Lösung. Wir bitten noch etwas um Geduld.

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Due to a server overload the TV login and streaming is currently not or only limited possible. We are currently checking the cause and looking for a quick solution. We ask for your patience.

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Invoices / Payment

Can I pay my invoice by eBill?
Yes, log in to your e-banking and register to receive bills electronically under the menu item "E-bill". Now select "Teleboy" from a ...
Tue, 31 Aug, 2021 at 9:57 AM
Can I pay my invoice by LSV?
Unfortunately, we no longer offer the LSV as a payment method. As an alternative, you can choose eBill which is even easier to use. Log in to your e-ban...
Tue, 31 Aug, 2021 at 9:58 AM
Why have I received a reminder!
Please first check, if you maybe still have outstanding invoices. An overview can be found in your Teleboy user account. If all invoices have been paid...
Tue, 31 Aug, 2021 at 10:45 AM
I have received a bill despite having cancelled my contract!
Once your contract has expired, the final invoice for the last month of service will not be sent until the following month. Each invoice also contains infor...
Tue, 31 Aug, 2021 at 10:47 AM
I can't find my bill anymore!
If you can no longer find your bill, don't worry! You can log in to Teleboy account at any time with your access data and view the bills. You can a...
Tue, 31 Aug, 2021 at 10:47 AM
How can I change my billing address?
If you would like to change your billing address, please contact us by e-mail.  We need your current address as well as the new address.
Tue, 31 Aug, 2021 at 10:48 AM
What fees are incurred if I return the borrowed modem defective or not at all?
All routers sent are on loan (see GTC § 5.9) and can be used free of charge for the duration of the contract and must be returned after termination of th...
Tue, 31 Aug, 2021 at 11:09 AM
Are there any costs if I terminate or cancel my contract prematurely?
In the event of premature termination, the services will be invoiced until the agreed termination date. Where appropriate, an additional fee of CHF 70.-...
Tue, 31 Aug, 2021 at 10:53 AM
Can I have my Teleboy contract transferred to another person?
No. Unfortunately, it is not possible to have a contract holder changed.
Tue, 31 Aug, 2021 at 10:54 AM