Hinweis: Teleboy ist nicht erreichbar

Aufgrund eines technischen Problems ist unsere Seite und unser Streaming-Dienst momentan nicht erreichbar.

Unser Team arbeitet mit Hochdruck an einer Lösung.

Bitte sehe von einem weiteren Störungskontakt ab.


Due to a technical problem, our site and streaming service is currently unavailable.

Our team is working at full speed to find a solution.

Please refrain from further disruptive contact.

Nachricht schliessen

Invoices / Payment

Despite eBill registration my bill is not paid automatically!
The e-Bill payment option cannot be applied retroactively to invoices that have already been sent. This is only possible for upcoming invoices. In order...
Tue, 31 Aug, 2021 at 9:17 AM
When do I have to pay the invoice?
We will send the first bill in the middle of the following month after the Internet line has been connected. A service month is therefore only sent in the m...
Mon, 5 Sep, 2022 at 12:09 PM
Why was my internet line blocked?
Blocking the connection As soon as we have not received payment, the connection will be automatically blocked 7-10 days after the third reminder has ...
Fri, 27 Jan, 2023 at 11:55 AM
I have received a bill despite having cancelled my contract!
Once your contract has expired, the final invoice for the last month of service will not be sent until the following month. Each invoice also contains infor...
Tue, 31 Aug, 2021 at 10:47 AM
Why have I received a reminder!
Please first check, if you maybe still have outstanding invoices. An overview can be found in your Teleboy user account. If all invoices have been paid...
Tue, 31 Aug, 2021 at 10:45 AM
I can't find my bill anymore!
If you can no longer find your bill, don't worry! You can log in to Teleboy account at any time with your access data and view the bills. You can a...
Tue, 31 Aug, 2021 at 10:47 AM
How can I change my billing address?
If you would like to change your billing address, please contact us by e-mail.  We need your current address as well as the new address.
Tue, 31 Aug, 2021 at 10:48 AM
Can I have my Teleboy contract transferred to another person?
No. Unfortunately, it is not possible to have a contract holder changed.
Tue, 31 Aug, 2021 at 10:54 AM
Can I pay my open invoice immediately?
You can log in to Teleboy at any time with your access data and pay the outstanding bills with just one click. To do this, open your account settings, s...
Fri, 27 Jan, 2023 at 12:16 PM