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Help for Internet & landline telephony
General Teleboy Home
What is Teleboy Home and what speeds are offered?
Where is Teleboy Home available?
Can I adjust my Teleboy Home to a different speed?
What are the current routers that are offered?
Can I cancel the cable connection?
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Invoices / Payment
Are connection fees charged in addition to the package fees?
How can I pay the bill?
Can I upgrade my Plus or Comfort subscription to Teleboy Home?
How long does it take to get my Teleboy Home up and running?
An activation code is required when loading a page. What can I do?
When will routers and Apple TV be shipped?
Can I get an e-mail address from Teleboy?
Can I also use my own router for Teleboy ?
My DSL-Internet should be switched on today, but does not work
Is a bridge mode possible with the Fritz!Box Fon WLAN 7360?
How do I set up my DSL FritzBox?
What is an OTO-ID and where can I find it?
Is optical fibre also available via SAKnet?
How do I set up my FritzBox ?
If the existing fixed network number is taken over, will the previous provider be automatically terminated?
Problems with the Internet
My router is broken after lightning strike