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Due to a technical problem, our site and streaming service is currently unavailable.

Our team is working at full speed to find a solution.

Please refrain from further disruptive contact.

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How long does it take to get my Teleboy Home up and running?
As soon as the order is complete and we have all the necessary information from you, the connection to DSL usually takes 5 working days. In the case of fibr...
Wed, 26 Jun, 2019 at 11:43 AM
An activation code is required when loading a page. What can I do?
It is the activation day and you are asked for the activation code? This may be a sign that the service has not yet been activated. The activation will ...
Wed, 24 Jul, 2019 at 2:55 PM
Can I also use my own router for Teleboy ?
Basically you can use your own router for Teleboy Home. The prerequisite is that the router also supports DSL or fiber optic technology.  However, you w...
Wed, 26 Jun, 2019 at 11:48 AM
You have received a router from Teleboy to read out the Binding ID
Please connect the Fritz!Box after receiving it and open a homepage (e.g. www.teleboy.ch). Now a page should appear where you are asked for a code and where...
Wed, 20 Jan, 2021 at 11:36 AM
When will routers and Apple TV be shipped?
The router will be shipped to the specified address 1-2 days after the switch-on date is announced. If you do not live at the installation address at this t...
Wed, 26 Jun, 2019 at 11:46 AM
Can I get an e-mail address from Teleboy?
No, we do not provide e-mail addresses. However, you can keep your existing address (e.g. Bluewin) and continue to use it.
Wed, 26 Jun, 2019 at 11:47 AM