My DSL-Internet should be switched on today, but does not work

Please note that the internet will be switched on between 8 and 17 o'clock during the day. If it does not work after 17.00, please try the following:


Please check if everything is connected correctly and firmly. In particular, the adapter must be pressed firmly into the telephone connection if it is to be used.


Also restart the router once and follow the DSL instructions or the Fiber instructions (attached to this article). 


If it still doesn't work, please contact support and tell them how the lights on the router behave.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article