Enter your search term here...
New support ticket
Check ticket status
Help for Teleboy TV
How can I receive Teleboy?
How fast does my Internet have to be?
What channels does Teleboy offer?
Does Teleboy cost anything?
On how many devices can Teleboy be used?
See all 9 articles
Recordings / Downloads
How can I record and download programmes?
How many recordings can I store in my account?
What is the resolution of the downloads?
How can I activate and deactivate serial recording?
When will the recordings be deleted?
A wrong programme was recorded
The beginning or end of my recorded programme is missing
I can't watch a show on replay
My recording or download is not working
Computer: Player window remains black or displays error messages
See all 19 articles
Teleboy Plus / Comfort
What happens to my saved recordings when my subscription expires?
How can I pay at Teleboy?
How do I change the payment method?
I ordered or renewed a subscription at iTunes, but I still only have access to the free service . What happened?
Why was my credit card charged twice?
See all 10 articles
Which versions of Apple TV are supported by Teleboy?
Can I control the AppleTV app with a third-party remote control (Harmony, Samsung, etc.) and if so, how?
How do I set up Apple TV?
My TV screen is not responding. What can I do about it?
How do I set up an Apple ID?