Teleboy Support

General TV 9

• How can I receive Teleboy?
• How fast does my Internet have to be?
• What channels does Teleboy offer?
• Does Teleboy cost anything?
• On how many devices can Teleboy be used?

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Recordings / Downloads 5

• How can I record and download programmes?
• How many recordings can I store in my account?
• What is the resolution of the downloads?
• How can I activate and deactivate serial recording?
• When will the recordings be deleted?

problem solution 14

• A wrong programme was recorded
• The beginning or end of my recorded programme is missing
• I can't watch a show on replay
• My recording or download is not working
• Computer: Player window remains black or displays error messages

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Teleboy Plus / Comfort 9

• What happens to my saved recordings when my subscription expires?
• How can I pay at Teleboy?
• How do I change the payment method?
• I ordered or renewed a subscription at iTunes, but I still only have access to the free service . What happened?
• Why was my credit card charged twice?

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Apple TV 5

• Can I control the AppleTV app with a third-party remote control (Harmony, Samsung, etc.) and if so, how?
• My TV screen is not responding. What can I do about it?
• How do I set up Apple TV?
• How do I set up an Apple ID?
• Which versions of Apple TV are supported by Teleboy?