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Recordings / Downloads

How can I record and download programmes?
These functions are included in the Plus, Comfort and MAX subscription.  You can record programs that will be broadcast in the future, are currently liv...
Wed, 15 Sep, 2021 at 11:42 AM
How can I enable and disable series recording?
For TV series, it is generally possible to automatically record all future broadcasts. You will be asked whether you want to program a series recording when...
Wed, 15 Sep, 2021 at 12:08 PM
What is the resolution of the downloads?
Three different quality levels can be selected: SD Low quality (512 × 288 pixels) SD Medium quality (768 × 432 pixels) SD High quality (1024 × 576 pix...
Wed, 15 Sep, 2021 at 12:01 PM
How many recordings can I store in my account?
The amount of memory available for your recordings depends on your subscription: Teleboy MAX/Home: 1500 hours Teleboy Comfort: 1200 hours Teleboy Plus: 30...
Wed, 15 Sep, 2021 at 11:51 AM
When will the recordings be deleted?
With the free offer Teleboy Free the recordings are deleted after 14 days. With the paid subscriptions Teleboy Plus and Teleboy Comfort, they are delete...
Wed, 15 Sep, 2021 at 12:13 PM
Series recording does not work
Shows are manually saved as a series by our team. You have found a show that cannot be saved as a series recording? Then please contact our support so t...
Mon, 27 Sep, 2021 at 3:28 PM