Router return – Address & deadline

You received a new router or cancelled your subscription?

Please return the old device in full to the following address:

DQ Solutions
Data Quest ICT Solutions AG
Seidenstrasse 4
8304 Wallisellen
Switzerland

Return deadline

Please return the router within 10 days:

• after receiving the new device
  or

• after your service has been deactivated

What does “in full” mean?

Make sure to include all items – ideally:

• Original packaging (if available)

• All cables

• Any accessories

If the original packaging is missing: Use secure packaging that protects the device during shipping.

What about the TV box?

You can keep it. The TV box is your property – it was purchased with your subscription.