Teleboy, and thus also the recording function, is dependent on the broadcast times published by the TV stations. Unfortunately, it happens again and again that a broadcaster does not adhere to these.
Since we have no influence on this, we try to prevent this problem by providing a buffer of 5 minutes at the beginning and 15 minutes at the end of each broadcast.
Unfortunately, for licensing reasons, we are not allowed to offer time-corrected recordings after the fact.
However, we can offer you to contact our customer service once, and we will send you an alternative broadcast (if available).
You can simply open a ticket, and we will get back to you as soon as possible.
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