Hinweis

Aktuell gibt es Störungen beim Streaming mit iOS-Geräten. Wir arbeiten bereits mit Hochdruck an der Lösung des Problems.

Wir bitten noch etwas um Geduld und danken für Ihr Verständnis.

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Teleboy Plus / Comfort

What happens to my saved recordings when my subscription expires?
The recordings are stored for two weeks. After this period, the recordings will be permanently deleted and cannot be restored.
Wed, 3 Jul, 2019 at 11:26 AM
How can I pay at Teleboy?
Teleboy Plus, Comfort and MAX Payment is currently possible by credit card, Postfinance (SSL-encrypted), Swisscom Easypay and against invoice. You can u...
Mon, 18 Nov, 2019 at 11:48 AM
How do I change the payment method?
You can change your means of payment at any time here. Be sure to only change the information and not delete it, otherwise your subscription will be cancell...
Wed, 26 Jun, 2019 at 10:16 AM
Why was my credit card charged twice?
Please check if one of the charges is only a reservation. If the subscription is extended automatically, two entries will always be recorded: A reservation ...
Wed, 24 Jul, 2019 at 2:52 PM
How do I cancel my subscription?
Oh no! Do you really want to leave Teleboy? :-( If you have cancelled your subscription via our website, you can cancel it up to one day before the expi...
Wed, 26 Jun, 2019 at 10:21 AM
Do my subscriptions renew automatically?
The Teleboy subscription is automatically renewed if a payment method is deposited or you do not pay in advance. You can cancel your subscription at any ti...
Wed, 24 Mar, 2021 at 11:01 AM
Can I switch between the different TV subscriptions?
Yes, this is possible. Just go to our shop and choose the subscription you want to get from now on. The "purchase" will not charge you any further...
Mon, 18 Nov, 2019 at 11:40 AM
Redeem vouchers
You can easily do this here by entering the voucher in the box while you are logged in. Notice: If you already have an active subscription, you cannot a...
Tue, 26 May, 2020 at 11:58 AM