Broadcasts take too long to load and are not played back
If Teleboy shows are taking too long to load or are not playing at all, it is in most cases due to an active VPN connection or browser extensions.
⚠ Note
The use of a VPN is not permitted for licensing reasons and is prohibited under our terms and conditions. Teleboy blocks VPN connections automatically.
How to proceed
1Disable VPN
Turn off all VPN connections – including VPNs integrated into antivirus software.
2Disable browser extensions
Test by disabling all browser extensions and reloading the page. Certain plugins can interfere with the Teleboy player.
✓ Done!
After disabling VPN and extensions, shows should load without issues. If not, contact us at my.teleboy.ch/contact.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article