problem solution

My picture jolts and stops. Why?
Your internet connection may not be sufficient to watch the video stream or your computer has insufficient computing power. If necessary, you can reduce jer...
Wed, 26 Jun, 2019 at 9:38 AM
Teleboy says I'm not in Switzerland, but that's not true. Why?
Apparently your IP address is not registered in Switzerland. There can be several reasons for this: Mobile If you are using Onavo or any other app ...
Wed, 26 Jun, 2019 at 9:45 AM
My recording or download is not working. What can I do?
Please contact our support and tell them the title, the channel and the transmission time.
Wed, 26 Jun, 2019 at 9:47 AM
How do I run the ping test and the traceroute?
Windows Ping Test Press the [Windows] and [R] keys simultaneously to open the Run command. Enter "cmd" and confirm with "OK". In ...
Wed, 26 Jun, 2019 at 9:53 AM
Where can I find the Amazon Fire-TV Stick-App?
At the moment our app is not available in the Amazon Store, but you can download our app on a Fire TV stick this way, too. Download the necessary software:...
Tue, 14 Jul, 2020 at 12:41 PM
Infinite loading times and playback won`t work
In this case it is very likely that you are using a VPN. Please turn off any VPN connection, including VPNs from antivirus software. The use of a VPN is not...
Tue, 26 May, 2020 at 11:41 AM