How long is the minimum contract period for Teleboy Internet?
The minimum contract period for Teleboy Internet is 12 months. After this period, the subscription can be cancelled with a notice period of 2 months to the end of a month.
ℹ Changes are possible at any time
The minimum contract period only applies to cancellation. An upgrade or downgrade of your speed, as well as the switch from DSL to fibre, are possible at any time during the contract term, directly in your customer login under Subscriptions → Internet → «Adjust» tab. After a change, a blocking period applies; the next possible change date is shown in the Cockpit next to the relevant service.
Submit your cancellation online
1Open the customer cockpit
Log in and open https://my.teleboy.ch/en/service/internet
2Select the «Cancel» tab
Choose the cancellation date and the reason for cancelling, then confirm.
⚠ Note for combo subscriptions
If you have a Teleboy combo subscription, your TV subscription is automatically cancelled together with your Internet subscription.
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