How can I cancel Teleboy landline?

If you wish to cancel your Teleboy landline subscription, you will find all the important information about the minimum term and the notice periods here. 

Cancellation periods & minimum term

• Teleboy landline has no minimum term and can be canceled at any time.
• The notice period is 60 days to the end of the month (according to Teleboy's terms and conditions).
• If the Internet subscription is canceled, the landline subscription ends automatically at the same time.

This means:

• You can cancel your landline subscription at any time at no additional cost as long as your Internet subscription remains in place.
• If you cancel your internet subscription, a minimum contract period of 12 months applies.
• Example: As a new customer, you can already terminate your landline subscription after half a year without additional fees – however, the internet subscription remains in place until the minimum term has been reached.

How can I cancel my landline subscription?

You can easily cancel your Teleboy landline subscription in the following ways:

1. In your customer account:
   • Go to https://my.teleboy.ch/en/service/fixnet.
   • Select your landline subscription and follow the cancellation steps.
2. By email:
   • Send a cancellation with your customer number to support@teleboy.ch.
3. Using our contact form:
   • Use our contact form to submit your cancellation quickly and easily.

What happens after the cancellation?

• Your landline will remain active until the last day of the cancellation month.
• If you want to take your telephone number with you (porting), inform your new provider in good time.
• After the cancellation, there will be no further costs.