Windows

Ping Test


  • Press the [Windows] and [R] keys simultaneously to open the Run command. Enter "cmd" and confirm with "OK".
  • In the editor, enter the command "ping 62.65.140.219" (without quotation marks).
  • Confirm the input with "Enter" and wait a short moment. Then you will get information whether the connection is successful or not and how long the ping time is. 
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Traceroute


  • Press the [Windows] and [R] keys simultaneously to open the Run command. Enter "cmd" and confirm with "OK".
  • In the editor, enter the command "tracert 62.65.140.219" (without quotation marks).
  • Confirm the input with "Enter" and wait a short moment.

 


Mac

Ping Test


  • Press [cmd] and [Spacebar] simultaneously to open the Spotlight Search. Enter "Network Utility" and confirm with [Enter]. 
  • The network utility opens.
  • Select the "Ping" tab and enter "62.65.140.219" (without quotation marks) in the search field.
  • Confirm the entry by clicking on the blue "Ping" button and wait a short moment.

 


Traceroute


  • Press [cmd] and [Spacebar] simultaneously to open the Spotlight Search. Enter "Network Utility" and confirm with [Enter].
  • The network utility opens.
  • Select the "Trace" tab and enter "62.65.140.219" (without quotation marks) in the search field.
  • Confirm the entry by clicking on the blue "Trace" button and wait a short moment.


Please send us the results of the tests by copying the corresponding lines, taking a picture (e.g. screenshot) and pasting it into the e-mail to us.