Support Center

Why has my credit card been charged twice?

Last Updated: Mar 07, 2017 01:45PM CET

Usually the amount that will be charged will be reserved about two days in advance to check if the credit card is still valid and has enough balance. If there is enough balance on the account and the card is still valid, the amount will be charged. Many people mistake the reservation as an actual charge.

If you in fact have been charged twice, please contact our support.

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